1. Who controls your information
HomeSafe Electrical Inspections is the data controller for the personal information described in this policy.
For privacy questions or requests, email homesafeelectricalinspections@gmail.com or call 083 189 3426.
2. Information we collect
Depending on how you contact or engage us, we may collect:
- Your name, phone number and email address.
- The property address, Eircode, property type and access or appointment details.
- The service requested and information you provide about the property.
- Correspondence, quotations, invoices, payment records and inspection records or reports.
- Basic technical information recorded by our web server for security and reliable operation, such as IP address, browser type, requested page and date and time of access.
Please do not include unnecessary sensitive personal information in the enquiry form.
3. Why we use it and our legal bases
- To respond to enquiries, prepare quotations and arrange bookings: steps taken at your request before entering a contract and our legitimate interest in managing enquiries.
- To provide inspections, reports and remedial services: performance of our contract with you.
- To issue invoices, keep tax and accounting records and meet regulatory duties: compliance with legal obligations.
- To manage our business, protect the website, prevent misuse and establish or defend legal claims: our legitimate interests in operating a secure and accountable business.
- To send optional marketing: consent where required. You may withdraw consent at any time.
We do not use your information for automated decision-making or profiling.
4. Sharing and service providers
We may share information only where reasonably necessary with website and email hosting providers, IT support, professional advisers, payment or accounting providers, subcontractors involved in an agreed service, and public authorities where required by law. These parties receive only the information needed for their role.
Some providers may process information outside the European Economic Area. Where this occurs, we use an available lawful transfer mechanism and appropriate safeguards.
5. How long we keep information
We keep personal information only for as long as necessary for the purpose collected. As a general guide, unsuccessful or general enquiries are normally retained for up to 24 months; customer, inspection, contractual and accounting records may be kept for up to six years after the relevant service or transaction, or longer where required for safety, insurance, legal or regulatory reasons. Server security logs are generally retained for a shorter operational period.
6. Security
We use reasonable organisational and technical measures to protect information against loss, misuse, alteration or unauthorised access. No internet or email transmission is completely secure, so please avoid sending information that is not needed for your enquiry.
7. Your rights
Subject to applicable law, you may ask us to:
- Give you access to your personal information.
- Correct inaccurate or incomplete information.
- Erase information or restrict how it is used.
- Provide certain information in a portable format.
- Stop processing based on legitimate interests.
- Withdraw consent where processing relies on consent.
To exercise a right, contact us using the details above. We may need to confirm your identity. You may also complain to the Irish Data Protection Commission at dataprotection.ie.
8. Links and policy changes
This website may link to third-party services such as telephone, email or WhatsApp. Those services have their own privacy terms. We may update this policy when our services, providers or legal obligations change. The latest version will appear on this page with a revised date.